Possible enumeration values:

NameValueDescription
Login

1

NewTicket

2

NewComment

3

ChangeService

4

ChangeOperator

5

ChangePriority

6

DeleteTicket

7

NewCustomer

8

DeleteCustomer

9

ChangeCustomerProperty

10

CloseTicket

11

ChangeAvailabilityInAutomaticTicketAssignment

12

NewTrackTimeRecord

13

UpdateTrackTimeRecord

14

DeleteTrackTimeRecord

15

IncomingCall

16

OutgoingCall

17

MissedCall

18

NewOperativeApproval

19

CancelOperativeApproval

20

DeleteOperativeApproval

21

SettingWasChangeInOperativeApproval

22

ChangeOperativeApprovalNameAndDescription

23

AddUsersToOperativeApproval

24

RemoveUserToOperativeApproval

25

NewTicketByEmail

26

NewCommentInternal

27

NewCommentByEmail

28

AddUserToCustomer

29

RemoveUserFromCustomer

30