POST api/Tickets/UpdateCustomForm

Updates ticket's custom form fields. You can send one or more ticket custom form field values to update. If you need to get the custom form definition first, use GET api/CustomForms/GetCustomFormsForTicket/{id}.

Request Information

URI Parameters

None.

Body Parameters

UpdateCustomFormPost

Name	Description	Type	Additional information
TicketId	(Required) The ticket Id.	integer	None.
CustomFormId	(Required) The custom form Id.	integer	None.
ServiceId	(Required) The Service id must be filled or category item id.	integer	None.
CategoryItemId	(Required) The Service id must be filled or category item id.	integer	None.
CustomFormFieldsData	(Required) The data. If you don't send the custom form field record at all, the field won't be edited.	Collection of CustomFormFieldData	None.

Request Formats

application/json, text/json

Sample:

{
  "TicketId": 1,
  "CustomFormId": 0,
  "ServiceId": null,
  "CategoryItemId": null,
  "CustomFormFieldsData": [
    {
      "CustomFormFieldId": 1,
      "TextBoxValue": "The text value",
      "DecimalValue": null,
      "IntegerValue": null,
      "CheckBoxValue": null,
      "DateValue": null,
      "SelectedCustomFormFieldItemId": null,
      "CustomFormFieldItems": null
    }
  ]
}

application/xml, text/xml

Sample:

<UpdateCustomFormPost xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RequestorApiDataStructures.Posts">
  <CategoryItemId i:nil="true" />
  <CustomFormFieldsData>
    <UpdateCustomFormPost.CustomFormFieldData>
      <CheckBoxValue i:nil="true" />
      <CustomFormFieldId>1</CustomFormFieldId>
      <CustomFormFieldItems i:nil="true" />
      <DateValue i:nil="true" />
      <DecimalValue i:nil="true" />
      <IntegerValue i:nil="true" />
      <SelectedCustomFormFieldItemId i:nil="true" />
      <TextBoxValue>The text value</TextBoxValue>
    </UpdateCustomFormPost.CustomFormFieldData>
  </CustomFormFieldsData>
  <CustomFormId>0</CustomFormId>
  <ServiceId i:nil="true" />
  <TicketId>1</TicketId>
</UpdateCustomFormPost>

Response Information

Resource Description

IHttpActionResult

None.